All payments through our website are secure using pages guaranteed by an SSL certificate.

All Payments in Pound Sterling Only.


All prices are inclusive of VAT. Prices are subject to change without prior notice.

Internet Orders

For payments via our website we accept:

Debit cards (Switch), Credit cards (Visa, MasterCard and Maestro)

For Next Day Delivery orders must be received before 2pm.

Telephone Orders

We accept debit cards (Switch), credit cards (VISA, Maestro and Master Card) and cheques. Please call:01923 282 998 or fax:01923 282 998.

Please make cheques payable to: Ilona Biggins. and send to: Ilona Biggins PO Box 600, Rickmansworth, Herts WD3 5WR.

Please note goods can only dispatched once cheque payments are cleared.

Telephone Orders from Europe

We accept debit cards (Switch), credit cards (VISA, Maestro and Master Card) Please call + 44 1923 282 998 or fax: + 44 1923 282 998.


For orders collected in person from Ilona Biggins, we accept cash payments in addition to debit cards, credit cards and cheques.


We offer a 10 day return policy. Goods can be returned within 10 days provided they are in a re-saleable condition. (For our full details see Terms and Conditions).

Please return via Special Delivery, Recorded or International registered Mail. We will refund the price paid in full for the returned items, excluding the postage. However, you will be responsible for the return postage.


UK Mainland & Europe
UK Mainland is up to 10kg weight limit
Europe is up to 2kg weight limit

For other international destinations please call +44 (0)1923 282 998 for a quote.


For trade or wholesale enquires please contact + 44 (0)1923 282998 or see our Wholesale page.